Refund Policy

Effective Date: April 14, 2025

At Rocky Mountain Technical Trades School, we are committed to helping students succeed in their journey toward a skilled trades career. Because our courses are fully digital and require upfront licensing costs, our refund policy is designed to balance flexibility for students with the real expenses incurred at enrollment.

This policy applies to all students, including those paying in full or through a financing plan.

🕐 Cooling-Off Period (First 5 Days)

You may cancel your enrollment within 5 days of signing up for a full refund, provided you have not accessed the course platform.

If you have not logged into the course, we’ll issue a full refund minus a $25 administrative fee.
If you have logged in, the first $799 is non-refundable due to the activation of your digital course license.

To cancel during this window, please email billing@rockymountaintechtrades.com.

💻 After the Cooling-Off Period

Once the 5-day window has passed—or once you've accessed the course platform—refunds are calculated based on how much of the course you've completed:

For Students Who Paid in Full:

The first $799 is always non-refundable after logging in.
The remaining course cost is refundable on a pro-rated basis according to your course progress.

Refund Formula:
Refund = (Course Cost - $799) × (1 - Course Completion Percentage)

Example: If you've completed 25% of the course and the course cost is $3,999, your refund would be:

($3,999 - $799) × (1 - 0.25) = refund

$3,200 × 0.75 = $2,400 refund

💻 After the Cooling-Off Period

Once the 5-day window has passed—or once you've accessed the course platform—refunds are calculated based on how much of the course you've completed:

For Students Who Paid in Full:

The first $799 is always non-refundable after logging in.
The remaining course cost is refundable on a pro-rated basis according to your course progress.

Refund Formula:
Refund = (Course Cost - $799) × (1 - Course Completion Percentage)

Example: If you've completed 25% of the course and the course cost is $3,999, your refund would be:

($3,999 - $799) × (1 - 0.25) = refund

$3,200 × 0.75 = $2,400 refund

🧾 For Students on a Payment Plan or Financing:

Refunds and outstanding balances are calculated as:

Amount Owed = $799 + [% of course completed × (Course Cost - $799)]

If you’ve paid more than the Amount Owed, we’ll refund the difference.
If you’ve paid less than the Amount Owed, you’ll be responsible for the balance.

Example:
If you’ve completed 25% of the course (course cost = $3,999) and paid $1,622:

Owed: $799 + [0.25 × ($3,999 - $799)] = $1,599
Refund: $1,622 - $1,599 = $23 refunded

💰 WIOA or Grant-Funded Students

Refunds for students enrolled through the Workforce Innovation and Opportunity Act (WIOA) or similar funding programs are handled in compliance with the rules of the funding agency. We will coordinate directly with the agency to determine the appropriate refund or payment adjustment and refunds in any amount are not guaranteed.

⚠️ Important Notes:

No refunds will be issued once 100% of the course is completed.
Refunds are not provided for students who have paid less than $799.
Refunds may take up to 10 business days to process after approval.
Upon cancellation, all course access is immediately revoked.

📩 How to Request a Refund

To request a refund, email billing@rockymountaintechtrades.com with the subject line: "Refund Request – [Your Full Name]." Please include your enrollment date, course name, and reason for cancellation.